Does this guide tell me how to write a letter before action?

No. It only lists documents and facts worth gathering so your file is organised. It is not legal advice on LBA wording, timing, or whether you should send one.

Why organise documents before writing anything?

Dates, amounts, and evidence often disagree across emails and invoices. Getting them consistent first reduces confusion later — whether you self-serve or ask an adviser.

What should go in my CaseFirst chronology?

Agreement or invoice events, delivery or work completion, each chase, any dispute raised, and payment events — as short dated facts you can point to.

Is CaseFirst a law firm?

No. CaseFirst is legal technology that helps you organise information. It does not provide legal advice.

Letter before action — documents to gather first

Organisation checklist only: get the file straight before you write anything. This is not how to draft an LBA.

People often jump to wording. A clearer first step is a consistent set of facts and labelled documents. CaseFirst helps you assemble that file — it does not write legal letters or advise whether an LBA is appropriate.

Documents worth gathering

Contract, quote acceptance, order, or booking confirmation.
Invoices, statements, and credit notes.
Bank records for payments made or not made.
Proof of delivery, completion, or fault (photos, emails, sign-offs).
Full chase / complaint thread in date order (including their replies).
Any prior settlement offer or payment plan discussion (as emails or notes).

Facts to lock in before writing

Parties’ correct names and addresses as you know them.
Principal amount and how you calculated it (matching invoices).
Key dates: agreement, due date, last payment, last meaningful contact.
What you have already asked for, and what they replied.

Load these into a CaseFirst chronology and evidence list, then export a Case Pack for your records. Related dispute hubs: Money owed, Contract dispute.

FAQ

Does this guide tell me how to write a letter before action?: No. It only lists documents and facts worth gathering so your file is organised. It is not legal advice on LBA wording, timing, or whether you should send one.
Why organise documents before writing anything?: Dates, amounts, and evidence often disagree across emails and invoices. Getting them consistent first reduces confusion later — whether you self-serve or ask an adviser.
What should go in my CaseFirst chronology?: Agreement or invoice events, delivery or work completion, each chase, any dispute raised, and payment events — as short dated facts you can point to.
Is CaseFirst a law firm?: No. CaseFirst is legal technology that helps you organise information. It does not provide legal advice.

Disclaimer: CaseFirst is legal technology, not a law firm. This guide does not provide legal advice and does not tell you how to write a letter before action.

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